Shipping & Delivery

Order Processing

All orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, you will receive a confirmation email with tracking information.

Delivery Time

Estimated delivery times vary depending on your location.

Typical delivery time is:

7–15 business days

Delivery times may occasionally vary due to customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and tracking link.

You can use this information to monitor your shipment and see when your order will arrive.

International Shipping

Solastride ships to many countries worldwide.

Shipping times may vary depending on your region and local postal services.

If your country is not available at checkout, please contact our support team and we will do our best to assist.

Customs & Import Duties

Some international orders may be subject to customs fees, import duties, or local taxes depending on your country’s regulations.

These charges are determined by local customs authorities and are the responsibility of the customer.

Delivery Issues

If your order has not arrived within the estimated timeframe, please contact our support team and we will investigate the shipment with the carrier.

We are committed to ensuring every order arrives safely.

Contact

If you have any questions about shipping or delivery, please contact our support team:

Email: support@solastride.com

We are happy to assist you